Moni Assistant

Privacy Policy

Effective Date: February 8, 2025

FVA Software, LLC ("us", "we", or "our") operates the Moni Assistant website and mobile application (the "Service") available at https://www.moniassistant.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Definitions

Service: The Moni Assistant website and mobile application operated by FVA Software, LLC.

Personal Data: Data about a living individual that can be used to identify or contact that person, such as your name, email address, and phone number.

Usage Data: Automatically collected data generated by your use of the Service, including your IP address, browser type, pages visited, and device identifiers.

Cookies: Small text files stored on your device that are used to collect and track information about your usage of the Service.

Data Controller: The entity that determines the purposes and means of processing your Personal Data. For this Privacy Policy, FVA Software, LLC is the Data Controller.

Data Processor (or Service Provider): A third party that processes your Personal Data on our behalf.

User (or Data Subject): Any individual using our Service whose Personal Data may be processed by us.

2. Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This may include, but is not limited to:

  • Full name
  • Email address
  • WhatsApp number and other contact details
  • Financial data related to your transactions (e.g., amounts, dates, categories)
  • Profile picture and demographic information

Usage Data

We automatically collect data on how the Service is accessed and used ("Usage Data"). This may include:

  • IP address
  • Browser type and version
  • Pages visited on our Service
  • Date and time of your visit
  • Time spent on pages
  • Unique device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. These cookies are used for session management, remembering your preferences, security, and analytics. You can instruct your browser to refuse cookies; however, some portions of the Service may not function properly.

3. How We Use Your Data

We use the collected data for various purposes, including:

  • Providing and maintaining our Service
  • Personalizing your experience
  • Communicating with you about updates, promotions, and support
  • Monitoring and analyzing usage to improve our Service
  • Complying with legal obligations

4. Legal Basis for Processing Your Data

If you are located in the European Economic Area (EEA), our processing of your Personal Data is based on the following grounds:

  • Your consent
  • Our contractual obligations with you
  • Our legitimate interests, which do not override your rights
  • Compliance with legal obligations

5. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Usage Data is generally stored for a shorter period unless needed for security or analytical purposes.

6. Transfer of Data

Your Personal Data may be transferred and stored on servers located outside your jurisdiction. By using our Service, you consent to such transfers, provided that FVA Software, LLC implements adequate safeguards.

7. Disclosure of Your Data

We may disclose your Personal Data under the following circumstances:

  • If required by law or in response to a valid legal request
  • In connection with a merger, acquisition, or asset sale
  • To protect our rights, property, or the safety of our users or the public

8. Security of Your Data

We implement commercially acceptable measures to protect your Personal Data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

9. Your Data Protection Rights

If you are in the EEA, you have certain rights regarding your Personal Data, including:

  • The right to access, update, or delete your Personal Data
  • The right to restrict or object to our processing of your Personal Data
  • The right to data portability
  • The right to withdraw your consent at any time

To exercise these rights, please contact us at support@moniassistant.com. We may require identity verification before processing your request.

10. Service Providers

We may employ third-party companies and individuals to facilitate our Service and process your Personal Data on our behalf. These Service Providers are obligated to protect your data and use it only for purposes defined by us.

11. Payment Processing

If you subscribe to any paid features of our Service, payment processing is handled by third-party processors (e.g., Stripe). We do not store your payment information; all payment data is processed according to the respective processor’s privacy policies.

12. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur, we will update the "Effective Date" at the top of this document and notify you as necessary. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: